The Owl Violence Prevention, Complaints, and Supervision Hot Line Program supports individuals who suffer from gender-based violence but received inadequate service upon request for assistance from the police, the medical system, the social assistance department, judicial system, or other related units. If the clients’ rights were violated due to gaps in the current laws and systems, there is a review committee composed of specialists in this program. They have regular meetings to discuss these cases and provide suggestions for government authorities to decrease the mishandling of cases.

Prospective clients:
(1)  Individuals who have experienced domestic violence or sexual assaults but received inadequate support upon request for assistance.
(2)  Individuals whose rights have been violated due to improper management by the Social Administration, Police Bureau, as well as judicial, medical and educational departments.
(3)  Service staff or relevant violence prevention network members whose rights have been violated due to gaps in the current laws, regulations and systems.